jiliall Privacy Policy

1 Introduction

jiliall ("we," "us," or "our") operates the online gaming platform accessible at jiliall.org and through the jiliall mobile application. We are committed to protecting the privacy and personal data of all players who use our platform, particularly our Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippines.

This Privacy Policy explains what personal information jiliall collects from you, how we use and protect that information, and what rights you have in relation to your personal data. This policy applies to all personal data collected through the jiliall website, mobile application, customer support channels, and any other services we provide.

jiliall processes personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and the implementing rules and regulations issued by the National Privacy Commission (NPC). By registering for a jiliall account or using our platform, you consent to the collection and use of your personal data as described in this Privacy Policy.

2 Personal Data We Collect

jiliall collects personal data that is necessary to provide you with a safe, fair, and compliant gaming experience. The categories of personal data we collect include:

Registration and Identity Data:

• Full legal name, date of birth, and gender
• Residential address (including city, province, and postal code)
• Valid government-issued ID details (for KYC verification purposes)
• Philippine mobile number and email address
• Username and encrypted password

Financial and Transaction Data:

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account reference, PayMaya account reference, bank account details for BPI, BDO, or Metrobank)
• Account balance history and gaming transaction logs

Technical and Usage Data:

• IP address, device type, operating system, and browser type
• Pages visited, features used, and time spent on the platform
• Login timestamps and session duration data
• Geolocation data (country and region level, where permitted)

Communications Data:

• Records of your communications with jiliall customer support
• Feedback, survey responses, and promotional opt-in preferences

3 How We Use Your Personal Data

jiliall uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your jiliall account, including verifying your identity and age during the KYC process.
• Service Delivery: To provide you with access to all games, promotions, and features available on the jiliall platform.
• Payment Processing: To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Regulatory Compliance: To comply with our obligations under Philippine gaming regulations, anti-money laundering laws, and data privacy legislation.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the platform.
• Responsible Gaming: To monitor gaming activity and apply responsible gaming tools such as deposit limits, loss limits, and self-exclusion where requested or required.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have opted in to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the jiliall platform.

4 Legal Basis for Processing

jiliall processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your jiliall account and provide the gaming services you have registered for.
• Legal Obligation: Processing is required to comply with applicable laws, including KYC requirements, anti-money laundering regulations, and gaming regulatory obligations.
• Legitimate Interests: Processing is necessary for jiliall's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as sending marketing communications, we rely on your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Sharing Your Personal Data

jiliall does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Privacy Policy:

• Payment Processors: We share necessary financial data with payment service providers (such as GCash, PayMaya, and banking partners) to process your deposits and withdrawals.
• Game Providers : We share limited technical data with our licensed game software providers to enable game functionality and ensure fair play on the jiliall platform.
• Identity Verification Services: We may share identity documents and personal details with third-party KYC verification providers to fulfill our age and identity verification obligations.
• Regulatory Authorities: We may disclose personal data to PAGCOR, the National Privacy Commission, law enforcement agencies, or other government bodies where required by law or in response to a valid legal request.
• Fraud Prevention Services: We may share data with fraud detection and anti-money laundering service providers to protect the integrity of the jiliall platform.
• IT and Infrastructure Providers: We work with trusted technology partners who provide hosting, data storage, and platform infrastructure services. These partners are contractually bound to process data only on our instructions and in accordance with applicable privacy laws.

All third parties with whom jiliall shares personal data are required to maintain appropriate security measures and to use the data only for the specified purpose. jiliall remains responsible for ensuring that any third-party processing of your data complies with this Privacy Policy and applicable law.

6 Data Retention

jiliall retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• KYC Documents: Identity verification documents are retained for the period required by applicable gaming and financial regulations, typically five (5) years from account closure.
• Communications Data: Customer support records are retained for up to three (3) years from the date of the last interaction.
• Marketing Data: Retained until you withdraw your consent or opt out of marketing communications, after which it is deleted or anonymized promptly.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jiliall will securely delete or anonymize that data.

7 Cookies and Tracking Technologies

jiliall uses cookies and similar tracking technologies to enhance your experience on our platform. A cookie is a small text file placed on your device when you visit a website. We use the following types of cookies:

• Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraudulent activity. These cannot be disabled.
• Performance Cookies: Collect anonymized data about how players use jiliall, such as which pages are visited most frequently. This helps us improve platform performance and user experience.
• Functional Cookies: Remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics Cookies: Used to understand aggregate usage patterns on the jiliall platform. Data collected through analytics cookies is anonymized and cannot be used to identify individual players.

You can manage your cookie preferences through your browser settings. Please note that disabling non-essential cookies may affect the functionality of certain features on the jiliall platform. Continued use of jiliall after being informed of our cookie use constitutes your consent to the use of cookies as described in this section.

8 Your Data Rights

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by jiliall:

• Right to be Informed: You have the right to be informed about how your personal data is collected and processed, which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data jiliall holds about you at any time.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request that jiliall provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe jiliall has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact jiliall's data privacy team at [email protected]. We will respond to all valid requests within thirty (30) days of receipt.

9 Data Security

jiliall implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and jiliall's servers.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Strict role-based access controls ensuring that only authorized personnel can access player data.
• Regular security audits, vulnerability assessments, and penetration testing of our platform infrastructure.
• Multi-factor authentication requirements for internal system access by jiliall staff.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.

While jiliall takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying jiliall immediately if you suspect any unauthorized access to your account.

10 Children's Privacy

jiliall is strictly an adult gaming platform. In accordance with Philippine gaming regulations, jiliall does not permit any person under the age of 21 years to register for or use our platform. jiliall does not knowingly collect personal data from individuals under 21 years of age.

If jiliall becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on jiliall, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11 Third-Party Links

The jiliall platform may contain links to third-party websites or services, such as payment provider portals. These third-party sites operate independently of jiliall and have their own privacy policies. jiliall is not responsible for the privacy practices or content of any third-party websites.

We encourage you to review the privacy policy of any third-party site you visit before providing any personal information. The inclusion of a link to a third-party site on jiliall does not constitute an endorsement of that site or its privacy practices.

12 Updates to This Privacy Policy

jiliall reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, we will notify registered players via email or through a prominent notice on the jiliall platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of jiliall following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how jiliall protects your personal data.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jiliall's handling of your personal data, please contact our Data Privacy Officer:

• Email: [email protected]
• Platform: jiliall.org — available 24 hours a day, 7 days a week

jiliall is committed to resolving all privacy-related inquiries promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.